Frequently Asked Questions & Resources

Sort through our frequently asked questions to learn more about your debt and our debt relief program.
cartoon question mark with two women

Creditors Interchange


Are you being contacted by Creditors Interchange? If so, Tayne Law Group’s experienced and dedicated attorneys can help you stop the calls and resolve your debt right away.

Who Are They?

Creditors Interchange Receivable Management, LLC, a.k.a. Creditors Interchange, is a collections agency that was purchased by Cheektowaga-based agency, Mercantile Adjustment Bureau. Combined, the two agencies are believed to have upwards of 500 employees. Creditors Interchange focused its collection efforts on bank loans, college tuition bills, auto loans and debt-buyer accounts. At one point, Creditors Exchange had over 800 employees, including 600 in Western New York.

According to the ACA Int’l website, Creditors Interchange’s complaint/ethics contact information is as follows:

Creditors Interchange

Tom Wilcox, Vice President of Compliance
Tom Wilcox, Ethics Contact
80 Holtz Dr.
Airborne Business Pk.,
Cheektowaga, NY 14225-1470
Phone: (716) 614-7500
Fax: (716) 614-7546
ACA Member since 1962

Are They Legitimate?

Yes. Creditors Interchange is a legitimate collections agency. However, this does not mean that they always follow the rules. Each collection account, and the manner in which the account is collected, requires its own specific and detailed review.

How Can Tayne Law Group Help?

Our law firm has helped thousands of people in New York expertly resolve their debt issues with various creditors and collections agencies. Our experience and knowledge will enable us to save you the most money possible, while eliminating the stress and fear associated with dealing with debt collectors. We can help you understand the process, investigate your debt and devise a plan of attack that will make the most sense for your specific goals.

Additionally, our law firm understands that the people who need our help are dealing with debt issues and need fair and flexible fees to protect their rights. That is why our consultations are always free, we charge extremely affordable rates, and even accept payment plans to make our fees even easier to pay.

left Back to FAQs

Ready to get started?

Your first consultation is always free.

Request A Free Consultation

Your initial phone consultation is free and requires no committment!
A team member will respond within 1 business day.

Ask us anything

We know there are a million questions to ask, which is why we maintain a strict no-billing policy. As a client, you can ask us about credit cards, debt consolidation, your credit report, anything really, and we won’t send you an unexpected bill. Instead, you make one low monthly payment that fits your budget. By keeping it simple, you can have peace of mind and focus on paying down your debt.

Play Video

Why people choose Tayne Law

A debt relief law firm

Personalized Program

Every situation is unique. We’ll work with you to find a solution that resolves your debt and frees up your cash flow.


You make one low monthly payment and will never get an unexpected bill.

Experienced Debt Attorneys

We have more than 20-years of experience providing clients with debt relief.

Confidential & Trusted

As a law firm, our attorneys follow strict client confidentiality. Our services are discrete and effective.

Work with Creditors

We work with all creditors, whether you’re dealing with a collections firm, a national bank, credit union, or another lender.

cartoon man with envelope

Money moves to help you stay on track

Sign up for monthly updates, articles, money advice, and timely topics to keep your finances on track.

Request a Free Consultation

Your initial phone consultation is free and requires no committment!
A team member will respond within 1 business day.

tayne icon on cartoon letter in enveloper

Message Sent!

A Tayne Law team member will respond within
1 business day.