If Cavalry Portfolio Services has contacted you about a debt they claim you owe, knowing who you’re dealing with is a good idea. What’s more, it’s crucial to understand your rights in the debt collection process and how to avoid being exploited by deceptive tactics.
Who Is Cavalry Portfolio Services
Cavalry Portfolio Services, also known as Cavalry SPV I, LLC, is a debt collection agency. The company’s clients, who are generally the original creditors for debt, are usually big banks like Chase and Bank of America. According to Cavalry, they are leaders in acquiring non-performing consumer loan portfolios.
In other words, they are debt buyers and collect credit card debt, payday loans, auto finance debt, utility companies, and telecommunication debt. The kicker is that Cavalry and other debt collection companies purchase these debts from creditors for far less than the original amount, but they’ll try to collect on the total balance.
If Cavalry believes you owe a debt, they’ve likely already reported the account to the three national credit bureaus, which can result in negative information on your credit report and hurt your credit score.
Cavalry’s contact information is as follows:
Cavalry Portfolio Services
1 American Lane
Suite 220
Greenwich, CT 06831-2200
Phone number: (866) 483-5139
Their previous address was listed as:
500 Summit Lake Drive, Suite 400
Valhalla, New York 10595
In general, we don’t recommend contacting debt collection agencies directly since they often record calls and can be tricky to handle.
Cavalry Portfolio Services Lawsuits
Cavalry Portfolio Services was slapped with a class-action lawsuit for violating the Telephone Consumer Protection Act (TCPA) — the settlement, worth more than $24 million, was granted final approval on October 13, 2020. The lawsuit claimed Cavalry contacted consumers without consent, which the TCPA expressly prohibits.
Other proposed class-action lawsuits have alleged that the company misrepresented and contradicted consumers’ right to dispute an alleged debt, omitted material information from a debt collection letter, stipulated a false deadline for a consumer to accept a settlement offer, and tried to collect a debt without the license to do so in that state.
Cavalry Portfolio Services Complaints
As of December 28, 2023, Cavalry Portfolio Services has an A rating from the Better Business Bureau.
Cavalry Portfolio Services is rated 1 out of five stars based on 14 customer reviews on the BBB website. 347 complaints closed in the last three years, with 195 complaints closed in the last 12 months.
The Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database has 3,450 entries for “CAVALRY INVESTMENTS, LLC.” 2,885 of these complaints are related to “debt collection.”
What To Do If Cavalry Portfolio Services have contacted you
Cavalry Portfolio Services sends debt collection letters and makes debt collection calls to try to recover unpaid debts owed to their clients.
For starters, Cavalry needs to verify your debt. Sometimes, the information a creditor has about you and the debt owed is not always accurate. Debts can also surpass the statute of limitations and are no longer collectible. The Fair Debt Collection Practices Act (FDCPA) protects consumers against creditor violations. However, violations still happen. In any case, borrowers can send a debt validation letter to verify the debt is owed.
Next, work with a debt resolution law firm to receive personalized advice about your next course of action. The Tayne Law Group experience will give you peace of mind that your debts are being handled in the best possible way.
We fight hard to get cases resolved with debt collectors at Cavalry. Our skilled and dedicated settlement team can often save a substantial amount of money compared to the original statement balance a client brings to us at the initial meeting with our staff.
Working with a debt relief law firm with the kind of experience we have in the debt resolution and collection industry assures you that your debts are handled in the best possible way. Call 1-866-890-7337 today for a free, no-obligation debt help consultation and see the difference a phone call can make.
FAQs
A: Cavalry Portfolio Services is a debt collection agency that typically collects for various creditors, including credit card companies, healthcare providers, and other businesses that extend credit or services.
Yes, Cavalry Portfolio Services is a legitimate debt collection agency.
Cavalry Portfolio Services is a privately held company.
You can contact Cavalry Portfolio Services’ customer service through their official website or by phone. This information is listed above.
