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Contacted by AllianceOne Receivables Management, Inc.?

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If you’ve been contacted by AllianceOne trying to collect on a suspected debt, it’s important to know what you’re dealing with and understand your rights.

Who Is AllianceOne?

AllianceOne is a national and international debt collection agency. The company specializes in collecting several types of debt, including credit card debt, phone bill debt, medical bills, utility debt, student loans, and traffic fines. AllianceOne is well-known for collecting healthcare debt.

The collection agency purchases debts from creditors for pennies on the dollar and then tries to collect the original amount from the borrower.

The contact information for the company is as follows:

AllianceOne Receivables Management, Inc.
3043 Walton Road, Suite 201
Plymouth Meeting, PA 19462
Phone number: (800) 858-4472

Remember that this company is a debt collector, and collection agencies typically record all their calls. So be careful if you reach out to the company on your own.

AllianceOne Lawsuits

In 2015, AllianceOne was the defendant in a class-action lawsuit. The plaintiffs accused the agency of violating federal law when it accessed the credit reports of people who had unpaid parking tickets. AllianceOne maintains it did nothing illegal but settled in 2019 for $2.2 million.

AllianceOne Complaints

The Consumer Financial Protection Bureau (CFPB) received 29 complaints about AllianceOne in 2019, all closed with an explanation. Complaints included:

  • Attempts to collect on a debt the consumer did not owe
  • Written notifications about a debt
  • Communication tactics
  • False statements or representation
  • The agency took or threatened to take negative or legal action

As of July 26, 2023, AllianceOne Receivables Management, Inc. has an A+ rating from the Better Business Bureau (BBB). It’s been BBB accredited since 2/12/2020.

The BBB reports AllianceOne has had 43 complaints closed in the last 3 years, with 13 complaints closed in the last 12 months. AllianceOne has a 1/5 rating based on four customer reviews.

What To Do If AllianceOne has contacted you

AllianceOne may send debt collection letters and conducts collection calls to recover unpaid debts. Many debt collectors aim to secure a default judgment against borrowers who fail to respond to collection letters and calls.

Debt collectors are obligated to verify your debt. Certain debts might even surpass the statute of limitations, thus becoming uncollectible. The Fair Debt Collection Practices Act (FDCPA) safeguards consumers against violations by creditors. However, these violations can still occur. Therefore, debtors can send a debt validation letter to confirm the debt’s validity.

If you are a consumer and are being contacted by AllianceOne, getting a free no-obligation consultation with a law firm that works with the agency is a good idea. Tayne Law Group is an experienced and award-winning firm that has provided debt relief since 2001.

One example of a settlement between Tayne Law Group and AllianceOne is a Citi credit card account that was settled for $6,416, down from the original balance of $18,329.44.

The Tayne Law Group can help you navigate the tricky process of working with a debt collector and help preserve your rights as a consumer. Working with the right debt resolution law firm can give you peace of mind knowing that your debts are handled in the best possible way. Call today for a free, no-obligation debt-help consultation at 631-470-8204.

AllianceOne FAQ

Is AllianceOne a debt collector?

Yes, AllianceOne is a debt collection agency. They operate within the United States and collect on various types of debts, including credit cards, automotive, telecom, and utility debts.

Is AllianceOne Collections legit?

Yes, AllianceOne Collections is a legitimate company. However, if you are contacted by someone claiming to be from AllianceOne, always make sure to verify their identity to avoid falling victim to any potential scams.

Who does AllianceOne collect for?

AllianceOne collects on behalf of a variety of businesses. This includes companies in industries such as financial services, utilities, telecommunications, and healthcare, among others. They serve as an intermediary to help these companies recover debts owed to them by consumers.

Is AllianceOne a law firm?

No, AllianceOne is not a law firm. It is a debt collection agency. While they work to recover debts and must operate within the legal system, they do not provide legal representation or legal services. They might, however, employ or work with lawyers to handle legal matters related to debt collection.

From the people we’ve helped​

As of April 2025

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