Credibly

Struggling to make payments to Credibly?

Daily or weekly payments to Credibly can drain your operating account faster than your revenue comes in. If you are behind, or getting close, you are not the first business owner in that spot and you are not out of options.

Tayne Law Group, P.C. has more than two decades of experience resolving business debt for small business owners. We can help you understand what you actually owe and what your realistic paths forward look like, without pushing you toward bankruptcy.

What Credibly is and how its funding works

Credibly is the trade name used by Retail Capital LLC, a small business funding company headquartered in Southfield, Michigan. It has operated under the Credibly name since rebranding from RetailCapital and also keeps an office in New York City.

Credibly funds two products itself: working capital loans and merchant cash advances. Other products it advertises, such as lines of credit, equipment financing, and SBA loans, are generally arranged through partner companies rather than funded by Credibly directly.

A merchant cash advance is not a loan in the traditional sense. You sell a slice of your future sales at a discount, and the MCA company collects by pulling a set amount out of your bank account on a fixed schedule until the full payback amount is met.

Why Credibly payments get hard to keep up with

For most business owners the problem is the schedule, not the original amount. Payments come out daily or weekly whether or not you had a good week.

A slow month does not pause the withdrawals. When revenue dips, that same fixed payment takes a much bigger bite out of whatever is left.

The pattern tends to look the same from business to business. Payroll gets tight, vendor bills start slipping, and there is real pressure to take a second advance just to cover the first one.

Taking another advance to cover the one you already have is called stacking. It almost always makes things worse, and most agreements treat it as a default on its own.

What to do if you are falling behind on a Credibly advance

If the withdrawals are already hurting, work through these steps before you make any decision under pressure.

1. Pull your agreement and read the payment terms. You need three numbers: your daily or weekly payment, your total payback amount, and what the agreement counts as a default.
2. Do not take a second advance to cover the first. Stacking is the single fastest way to turn a tight month into a default.
3. Compare your bank statements to the agreement. Check the actual withdrawal amounts and dates against what you signed. Differences matter.
4. Check for a UCC filing against your business. MCA companies commonly file one, and it can quietly block you from other financing. Here is what a UCC lien means for your business.
5. Write down every contact. Log calls, emails, and voicemails with dates and names.
6. Do not close the bank account on your own. Blocking payments without advice can trigger a default, a lawsuit, or a claim against your personal guarantee.
7. Talk to a debt relief attorney before you agree to new terms. A modified payment plan you cannot sustain just moves the problem a few weeks down the road.

It also helps to know what to look for in a merchant cash advance contract before you sign anything new.

What your options actually look like

There is no single answer that fits every business. The right move depends on how far behind you are, how much of the payback amount is left, and whether the MCA company has already taken legal action.

In practice most situations come down to two paths: negotiating a payment structure your business can genuinely sustain, or defending against a collection action that has already been filed. Getting out of a merchant cash advance starts with an honest look at what your business can pay each month.

If the balance has already been handed to a collection firm, the approach changes. Here is what to do when a merchant cash advance goes to collections.

Tayne Law Group will never tell you to borrow more money to fix a debt problem. We also do not ask for a large retainer before we start working on your file.

Know your rights as a business owner

New York requires commercial financing companies to give small businesses standardized disclosures before you sign, including the annual percentage rate and the total finance charge. The state Department of Financial Services explains what those disclosure rules require.

Here is something many business owners do not realize. The federal law that limits how collectors can contact you applies to personal debt, not business debt. Your protections on a business advance come mostly from your contract and from state law, which is why the wording of your agreement matters so much.

If you believe a funder or a collector has acted improperly, you can file a complaint with the New York Attorney General. You can also review Credibly’s Better Business Bureau profile to see how other business owners have described their experience.

Other MCA companies we work with

Credibly is one of many funders offering both short-term business loans and merchant cash advances. If you have advances from more than one company, these pages may also apply:

• Rapid Finance
• OnDeck
• Forward Financing
• Everest Business Funding
• See all MCA companies we work with

How Tayne Law Group can help

We have resolved millions of dollars in business debt over more than 20 years. Our job is to build a resolution that fits your actual budget and that the funder will realistically accept.

Every case starts with a conversation about your numbers, not a sales pitch. Call 866-890-7337 or start with a free phone consultation to talk through where things stand.

FAQs about Credibly