Has Phillips & Cohen Associates (PCA) contacted you for a debt they claim you owe them? Have you recently discovered the creditor on your credit report?
Maybe you’ve received a phone call or a debt collection letter from Phillips & Cohen, and now you’re unsure whether to contact them and what to do about the debt they say you owe them. Whatever the reason, here’s what you need to know about the company and how to deal with them.
Who Is Phillips & Cohen?
Phillips & Cohen is a Delaware-based financial recovery agency specializing in deceased account management, cease and desist solutions, debt management recovery, consumer retail, credit cards, healthcare, and student loans both in the U.S. and internationally. With offices in the U.S., UK, Canada, and Australia, their one goal is to collect on any outstanding debt.
In other words, Phillips & Cohen Associates purchases defaulted debts for pennies on the dollar and then attempts to collect the original amount from the borrower.
The contact information for Phillips & Cohen is as follows:
1002 Justison Street
Wilmington, DE 19801
Phone number: (888) 608-1766
Remember that they are debt collectors, and debt collection agencies often record their calls.
Is Phillips & Cohen a Real Law Firm?
It certainly is a law firm. They are a BBB-accredited business with an “A+” rating — despite an average of 1.298 out of 5 stars in 25 customer reviews as of February 2023. However, they must abide by the Fair Debt Collection Practices Act (FDCPA).
Phillips & Cohen Lawsuits
Multiple lawsuits have been filed against the debt collection agency over the years. In a recent proposed class-action lawsuit, the plaintiff alleges that the company sent him a letter about a debt owed but didn’t disclose the man’s right to dispute the debt (which is mandatory by law) or even the amount owed.
Phillips & Cohen Complaints
The Consumer Financial Protection Bureau (CFPB) received 14 complaints about Phillips & Cohen in 2019. The agency responded to each complaint promptly and closed all 14 with an explanation. Complaint topics included:
- Attempts to collect a debt not owed
- Written notification about a debt
- Took or threatened to take negative or legal action
- Communication tactics
- Reported incorrect information to the credit bureaus
If you believe Phillips & Cohen has violated your rights, you can report the agency to your state’s attorney general, the Federal Trade Commission, and the CFPB.
What to Do if You’ve Been Contacted by Phillips & Cohen
Whatever the reason for the communication, it’s a good idea to work with a debt resolution law firm to determine the best path forward for you. Debt collectors can be difficult to talk to on your own. And while the company claims compassionate engagement services, consumer complaints tell a different story.
Tayne Law Group resolves debts with Phillips & Cohen on a routine basis. We know the ins and outs of consumers’ rights with creditors and will not only investigate the debt but handle all communication with Phillips & Cohen to ensure the proper and prompt resolution of your debt.
In one example, we helped settle a debt the agency purchased from Carnival. The original balance was $9,454, and we settled for $3,310 over eight interest-free payments — that’s a savings of roughly 65%.
Here at the Tayne Law Group, we have over 60 years of combined debt resolution experience and have been around longer than any other NY debt resolution and bankruptcy avoidance law firm only resolving debt like this. Call 1-866-890-7337 and find out today how we can help resolve your debt. All phone consultations are free.
