Frequently Asked Questions & Resources

Sort through our frequently asked questions to learn more about your debt and our debt relief program.
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Convergent Outsourcing (Formerly ER Solutions)

Are you receiving debt collection calls or debt collection letters from debt collectors at Convergent Outsourcing? Or worse, a collection lawsuit summons? Debt collectors can be relentless in trying to contact you if they believe there is a suspected debt owed by you. A debt collector’s main interest is finding out if you have the capacity to pay them immediately.

Here at the Tayne Law Group, we are experienced in handling debt collection agencies. Combined, we have over 60 years of debt resolution experience. Call and find out today how we can help you resolve your debts in the best manner at 1-866-890-7337! All phone consultations are free always!

Who Is Convergent Outsourcing?

Convergent Outsourcing, formerly known as ER Solutions, is a third-party debt collection agency. Convergent Solutions collects unpaid debt owed to big agencies such as hospitals and health systems, financial institutions, retailers, telecommunications, cable, utilities, and commercial creditors.

Convergent’s website states, “we understand collections is often an emotional and overwhelming process.” However, this company’s BBB profile overflows with consumer complaints. Those complaints range from Convergent Outsourcing allegedly contacting consumers who paid off their debts to calling consumers who never owed a debt.

If you’re contacted by Convergent, we suggest you contact us for more information about getting your debt settled and those harassing collectors stop calling.

Remember that ignoring debt collectors can result in negative information on your credit report. Creditors can and do report unpaid debt to credit bureaus, which can hurt your credit score.

Federal law requires that creditors follow the Fair Debt Collection Practices Act (FDCPA). Lenders must also provide a debt validation letter to prove the debt owed is valid and falls within the statute of limitations on collecting an unpaid debt.

The contact information for Convergent Outsourcing is as follows:

Remember they are debt collectors, and calls are often recorded at debt collection agencies.

Mailing address:

Convergent Outsourcing, Inc.
800 SW 39th St
Renton, WA 98057-4975

Phone number: 800-444-8485

The Tayne Law Group Difference:

Trust:  Working with the right debt resolution law firm like Tayne Law will give you peace of mind that your debts are being handled in the best possible way.

Experience: We have a combined experience of over 60 years in the industry. We know debt! So call today for a free, no-obligation debt help consultation and see what a difference a phone call can make. Call NOW 1-866-890-7337

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Every situation is unique. We’ll work with you to find a solution that resolves your debt and frees up your cash flow.


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We have more than 20-years of experience providing clients with debt relief.

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We work with all creditors, whether you’re dealing with a collections firm, a national bank, credit union, or another lender.

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